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Item hidden in a bag
A shopper puts an item into a bag or backpack instead of a cart or basket.
- Hand moves from the shelf to a bag
- The item does not come back out
- The bag stays with the shopper
FOR INDEPENDENT RETAILERS
Your phone becomes your loss prevention team.
You can’t watch the cameras and run the floor at the same time. Omicent watches every camera for shoppers hiding merchandise and puts the clip on your phone in under a minute.
2:47●●● ▮
Omicent now Possible theft · Item hidden under clothing
- Store
- Main St · Boutique
- Camera
- CAM 03 · Intimates
- Time
- 4:12:08 PM
"Shopper slipped a top under their shirt at the intimates rack."
WatchEscalateShare clip
Sound familiar?
You know theft is happening. You just can’t see it.
Running a store leaves no time to watch a wall of cameras, so theft goes unseen until the count comes up short.
You find out at inventory
The count comes up short weeks later, and by then the footage has been recorded over.
You can’t be on every aisle
One or two people on the floor, serving customers and ringing sales. Nobody is watching the cameras.
A guard doesn’t pencil out
A full-time guard costs more than most single stores lose, and still only covers the door.
What it catches
Named behaviors, not vague “suspicious activity”.
Omicent alerts on the moments that matter, not on every shopper who stops to look. Real store clips, faces blurred, with the body points Omicent reads drawn on top.
02 / 04
Item hidden under clothing
An item goes under a shirt or inside a jacket.
- Hand moves under the shirt or jacket
- The item goes out of sight on the body
- Often while facing the shelf
03 / 04
Item tucked into a waistband
A small item goes into a waistband or a pocket.
- Both hands move to the waist
- Small items that fit in a hand
- Standing close to the shelf
04 / 04
Shoppers working together
One shopper hides an item on another, or in the other person’s bag.
- Two shoppers close together
- An item passes between them
- It ends up hidden on the second
What your team gets
The alert lands while the shopper is still in your store.
Store and cameraWhich store and which camera saw it
TimeWhen it happened, to the second
What was seenThe behavior, in one plain sentence
The clipCentered on the shopper, ready to play on a phone
Where alerts go
Store manager phonesLoss prevention teamEmailYour security systemWebhooks and API
Offer customer serviceA staff member walks over and offers help. Often that is enough.
Watch the exitKeep an eye on the door as the shopper leaves.
Log it for follow-upEvery clip is saved, so nothing depends on catching it live.
Your policy, your call. Omicent shows what happened. What staff do with it follows your store’s rules.
2:47●●● ▮
Omicent now Possible theft · Item tucked into a waistband
- Store
- Store 0214 · Downtown
- Camera
- CAM 11 · Aisle 6
- Time
- 2:47:13 PM
"Shopper placed an item from the shelf into a backpack."
WatchEscalateShare clip
Made for stores like yours
If it fits in a pocket or a bag, Omicent watches for it.
Independent stores and franchisees in every format use the cameras they already have.
Convenience and liquorPharmaciesApparel boutiquesFootwearHardware and DIYBeauty and cosmeticsGrocerySporting goodsPhone and electronics accessoriesGift and souvenirFranchise locations
Setup
Live this week. Nothing to install.
Omicent connects to your existing recorder over the cloud. No box, no installer visit, no new cameras for most stores.
01
Connect your recorder
We connect to your NVR or IP cameras over a secure RTSP link to the Omicent cloud. Works with most recorders, including Hikvision, Axis, Hanwha and Avigilon.
02
Mark the store
Together we mark the checkout, the exits and the aisles with high-theft items, and choose who gets alerts.
03
Alerts go live
Clips start reaching the phones you chose. Every incident is saved for your weekly report.
What theft costs you
What does shoplifting cost a store like yours?
Most owners underestimate it, because it only shows up at inventory. Plug in your numbers. Then see the real figure with a pilot in your own store.
Shoplifting cost · estimator● live
Lost to shoplifting / yr$8K
Kept on your shelves / yr$3K
1.6% is the US average shrink rate (NRF National Retail Security Survey 2023). The share stopped is your assumption. A pilot measures the real number on your own stores.
Privacy built in
It watches movement, not identity.
No face recognition
Omicent does not identify anyone. It reads how hands and bodies move.
Temporary IDs
Each shopper gets an ID that resets when they leave the camera.
No tracking across visits
Nobody is followed across visits or across stores.
Only flagged clips are kept
Short clips of flagged moments, nothing else, retained on your policy.
Encrypted in transit and at rest
Video and clips are protected with TLS in transit and AES-256 at rest.
You control access
You decide who sees alerts and clips, store by store.
FAQ
Questions store owners ask us.
No. Omicent connects to the recorder (NVR) or IP cameras you already have over a secure RTSP link and runs in the cloud. There is no box to buy or install for a typical store.
Most recorders and IP cameras support RTSP, including Hikvision, Axis, Hanwha and Avigilon. Tell us your recorder brand on the first call and we’ll confirm before you start.
Whoever you choose: you, your store manager, shift leads. Alerts arrive on the phone app and by email, with the clip, the camera and the time.
Every clip is saved with its camera and time, so you can review it later, share it with police, or spot repeat patterns. Nothing depends on catching it live.
Most stores are live within a few days. We connect remotely, mark your high-theft aisles with you, and alerts start reaching your phone.
Pricing depends on how many cameras you want covered. We’ll walk you through it on a 15-minute demo, and you can run a pilot in your own store first.
Ready when you areStop finding out
Stop finding out
at inventory.
Book a 15-minute demo. We’ll check your cameras and show you what Omicent would catch in your store.
Book a demo